Sometimes, fans of famous celebrities
who actually get to meet their idols in person would be so hyped by their
encounter that their minds tend to miss some things in their train of thought.
This could result in them doing loopy actions that could embarrass both them
and the star; and it goes doubly so if the fan is in the middle of performing a
utility service for the celebrity in question. In that case, not only to they
upset their famous client, they will get in trouble with the bosses of their company.
Just ask this unfortunate Grab driver.
CNN Philippines reports that a driver for the regional ride-hailing
juggernaut Grab, found his career with the service in jeopardy after he
performed a violation of their clients’ privacy by broadcasting their connection
to their address on company communications. That is because his customer that
fateful weekend was Filipina-British actress Bela Padilla. On Friday, August 9,
Padilla vented on social media that her Grab driver blurted out her home
address to the company’s closed-circuit radio frequencies used by the service’s
contractors. The driver, whose identity has been withheld by his employers,
apparently did so in a moment of unthinking excitement.
According to an official
statement by Grab released the following day, August 10, the errant
ride-hailing driver has already given an apology to Padilla for disclosing her
address, particularly since it triggered another social media storm over the
weekend. In any case, according to Atty. Nicka Hosaka, spokesperson for the
Philippine office of the Singapore-based Grab, the company has already
subjected the driver to an administrative penalty. “The driver has immediately
apologised to Ms Padilla, and we have already placed the former under
preventive suspension,” notes Hosaka. The Grab driver losing track of his
contract regulations out of “sheer excitement” for his passenger was a grave
lapse of professional conduct.
Hosaka then remarked that Grab
Philippines will emphasize the reinforcement of regulations to all contractors
regarding responsibility in the handling of confidential information on the
job. They will therefore mandate that their drivers attend retraining for working
with data security.
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